FAQ

1. Can I change the designs of the metal gates and railings

2. What heights of metal entrance gates do you supply

3. What widths of gates do you supply

4. When will my gate be delivered

5. Can you come out and measure

6. How big will the gap be between my pillar and gate once hung

7. What is zinc spray & powder coating

8. What colours do the gates come in

9. Can I have the arrow heads painted gold

10. Can I have a written quote

11. Can you install my gates

13. Do you do gate closers

14. Do you do key pad access

15. What are drop bolts

16. Will your gates open up a slope as my driveway slopes

17. Do you do sliding gates

18. Do you supply gates that concertina

19. Do you supply infill panels for the gap at the bottom of the gate

20. Who will deliver my gates

21. Can I come and visit the workshop

22. Do you keep any gates in stock

23. Will you supply me with a quote for custom gates

 

Unfortunately any change to the design will become a custom design. We only produce custom designed gates for customers local to the Eastbourne area. This is due to the volume of quotes recieved online.

 

The vast majority of our ranges are available in the following heights 3ft, 1m, 4ft, 5ft & 6ft. The heights relate to the finished height once the gate is hung. We allow a 50mm ground clearance.

 

All of our single gates are typically available in widths from 680mm to 1372mm. Our driveway gates are typically available in widths from 1300mm to 4900mm and our estate gates are typically available in widths from 1300mm to 6100mm. However we are able to supply any width that you desire. Should your requirements fall outside of the typical ranges please contact us for a price for your desired width. Please note that these widths relate to the gap between your pillars and is not the actual size of the gate. Should you wish to order posts please read information on posts before ordering your gate(s) and post(s).

 

It usually takes four to six weeks for your order to be delivered once you have placed an order. Once you have placed your order you will recieve an email stating an estimated delivery time frame. Once your product is ready to be dispatched you will be alerted to an exact delivery date. We always aim to keep our customers informed and therefore should there be any delay, we will let you know as soon as possible.

 

Unfortunately this service is only available to local customers in the Eastbourne area. There is currently no charge for this service, but we do ask that you have decided which wrought iron gate or metal garden railing that you want to order and that you have completed an order form and are ready to place your order. We will then arrange to visit you, we will take accurate measurements, collect your order form and your deposit (50%). The balance being payable upon delivery for local customers.

 

If you are unsure how to measure and are not local to Eastbourne then we suggest that you contact a builder, who will be able to measure for you and should be able to install your metal entrance gate or metal railings when they arrive.

 

The gap between your pillar and the wrought iron gate will vary as we use set size wrought iron gates, with adjustable hinges, thereby ensuring that we can cover a huge variety of openings. For wrought iron single gates the maximum gap is 150mm, the minimum is 70mm. For metal double gates the maximum gap is 190mm, the minimum is 90mm. These are approximate measurements and can vary slightly.

 

Powder coating is a durable finishing method for metals using a dry, powdered plastic that is heat fused onto the surface. This finish ensures that the product does not need to be painted for the forseeable future. The zinc spray provides protection against rust. The two combined provide a long lasting smooth finish. Please click to find out more about the range of finishes we offer on all our metal entrance gates and metal garden railings

 

If you opt for a powder coated finish, then your wrought iron gate will be coated gloss black.

 

Unfortunately we do not paint the arrow heads gold for you, but it is easy to do yourself.

 

Should you require a written quote, we suggest that you contact us for a copy of our catalogue, which details all our prices.

 

An installation service is currently only available to customers local to Eastbourne. Should you wish to obtain our prices for installation please see the page on installation. If you are outside the Eastbourne area and need someone to install your gates for you, we suggest that you either contact a local builder or have a look at our links page, which details companies that will only be too happy to supply and install our gates for you.

 

We have had rather a lot of problems with gate closers in the past. The technology in them is prone to breaking and therefore we do not supply them.

 

This is part of automating your wrought iron gates, as we do not sell automation kits, we have also decided to not sell accessories that accompany them.

 

Drop bolts are supllied with all our iron double gates. They allow your double gates to be secured in the open or closed position. You will need to drill a hole for each bolt to drop into though in your ground. Please see picture below.

This depends upon how much your driveway slopes. If you are attaching the iron double gates to your pillars then you can of course hang the gate higher up the wall. You should consider however, how the driveway gates will look if they have to be hung too far up the wall to ensure that they open, will they look aesthetically pleasing when they are closed?

 

At present we do not, but we are looking into it.

 

Unfortunately we do not supply gates that fold in half.

 

No sorry, we are not able to supply these as every gap will be different, therefore you would need to get this made individually for your property.

 

If you are local to the Eastbourne area then we will deliver your wrought iron gates. Nationally we use a haulage company. Your products will be delivered by pallet. The driver may need some assistance in unloading your wrought iron gates. If you have ordered particluarly big gates we suggest that you have two strong people available to take delivery of your gates, particularly if access is bad.

 

We always welcome visitors and have a portfolio of work for customers to look through. We ask that you call us prior to your visit to ensure that there is someone available to meet with you.

 

We keep most components in stock, but do not keep whole gates.

 

Unfortunately due to the volume of quotes that can be recieved from the internet we are unable to quote you for custom gates, but should you have any queries about whether any of our gates are suitable for your property, please do not hesitate to contact us.